Firstly, I want to say how pleased I am to see that the Wolseley Pipe brand has been so well received among our customers,colleagues and suppliers. I have seen and spoken to so many customers who are delighted with our commitment to provide specialist knowledge, services and products.
I’ve been in the construction industry for over 30 years — most of which has been spent supplying mechanical and commercial products. With my experience in both manufacturing and distribution, I understand the synergies between the two and most importantly, the value that the great relationships we have withmanufacturers provides to our customers.
Driven by a desire to offer the best we can, our sales teams are focused on making your experience as a customer as hassle-free as possible. The heart of this lies not in only providing the correct solutions needed to help you win more work, but also in providing you with the best service possible. Our teams are here to support your project from tender to delivery —with our unrivalled levels of stock, extensive nationwide branch network, and by working with leading brands.
It’s easy for some businesses to win jobs and walk away. Not for us at Wolseley Pipe. We are with you every step of the way to ensure you deliver projects on time.
We know that 2020 has brought many challenges, and that you needed as much support as possible which is why we decided to keep our branches open throughout. This has also given us the opportunity to invest in our service offering to you — both in our people and in product. We will continue to invest in stock depth and availability, and also in specialists that understand your needs and requirements. If we see an opportunity to improve our business to better serve our customers, you can rest assured we will invest to gain this improvement.
I always deliver on what I say I will, and it is this attitude that has become infectious here at Wolseley Pipe. We hope that the changes and investment we are making will continue to help you win projects and deliver them more effectively than ever before.
National Sales Director